I Have a Tmobile Family Plan Can One Phone on My Line Have a Different Name

With T-Mobile FamilyWhere® a T-Mobile main account holder can use the FamilyWhere Android app or the My T-Mobile website to locate whatever phone on their plan that is on the T-Mobile network.

Most the FamilyWhere service

The FamilyWhere service includes a xxx-24-hour interval free trial for new users. Afterwards the trial ends, there'south a monthly subscription for $10 that appears on your bill.
All phones that can exist located by FamilyWhere receive a notification when they are added to the service and a recurring notification as a reminder that they are still a role of the service.
Android users can also install the FamilyWhere app for free for additional features.

About the FamilyWhere app

The FamilyWhere app is bachelor for Android only. For other devices, yous can manage FamilyWhere via My T-Mobile > My Account > Profile > Family Controls > FamilyWhere.
Allow family members check in with you through text message or see where they are on a map in real-time.
Get text or e-mail notifications generated past scheduled automatic location alerts.
Access a seven-24-hour interval log of FamilyWhere location history.
Use any capable device—your telephone, tablet, or figurer—to speedily and accurately locate phones on your active business relationship. No extra software is required.
The FamilyWhere app does crave that GPS is enabled for tablets.
The FamilyWhere app isn't supported on smartwatches. Exception: The Timex FamilyConnect smartwatch is compatible.

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What yous demand to utilise information technology

An active T-Mobile business relationship. FamilyWhere doesn't rails devices on suspended accounts.
A Chief Account Holder assigned on the business relationship. Only the Primary Business relationship Holder can activate FamilyWhere service and run across located devices.
A T-Mobile data program.
Past blueprint, FamilyWhere notifications tin't be disabled on a child's phone. These notifications are required past FCC regulations and past T-Mobile Privacy and Rubber policy.

Sign up on your mobile device

If you use a VPN or VPN app, plow it off while you get set.
Open the FamilyWhere app and selectGet Started.
Enter a valid email address in the Create your account text box and chooseCreate Account.
Select the check box next to the person yous want to track on the account and chooseLocate!

Sign up on My T-Mobile

Go to My T-Mobile and log in to your account.
ChooseMy account.
Select Profile.
SelectFamily Controls, then cullFamilyWhere.
SelectGo Started.
Enter the Basic Data.
Review and hold to the Terms of Service.
Select and proper name phones to locate.
Choose Washed.

Add together a Family Member

Add together a Family unit Fellow member via Android

Open the FamilyWhere app.
Access the app menu by selecting the Carte du jour icon.
Select My Settings > My Family unit.
Select Add Family Member.
Allow FamilyWhere to access contacts.
Select the phone number linked to the Family Member.
Enter name, then select OK.

The My Settings option from the main menu offers a My Family pick that allows adding a Family Member, only this option is just valid if in that location are telephone numbers that can be added to the Family. If none are bachelor, the app volition highlight that.

Add a Family Member via My T-Mobile

Log in to your T-Mobile business relationship.
Choose your proper noun.
Select Profile > Family unit Controls > FamilyWhere > Settings.
SelectAdd Family Member.
Select the phone number linked to the Family Member.
Enter a name and choose a photograph, then select Add Family unit Fellow member.

The Add Family unit Fellow member option is only listed if in that location is one or more than telephone numbers available to be added every bit Family unit Members. If none are available, the option will non exist shown.

Locate and check-in

Locate a family member

Go to My T-Mobile and log in to your account.
Select My account.
Select Profile.
Select Family Controls.
Select FamilyWhere.
Select a proper name or mobile number to locate.

Locate a line after initial sign-in

The app automatically locates all lines on the list of locatable devices upon signing in. To locate a line after initial sign-in, choose the name of the device at the top of the screen. FamilyWhere will not work if all shortcodes are blocked on your account.

Y'all can track up to a total of 10 lines on an business relationship.
Only the gauge location (the nearest jail cell tower) of iOS (Apple) devices on your account will display in FamilyWhere.
Tablets are trackable to a location as long as they are associated with a T-Mobile number and have GPS enabled. Notwithstanding, T-Mobile tin't guarantee location accurateness on these devices.
All lines on the locatable devices list receive a text message when they go locatable and about once a month another text is sent.

Access check-in details

Open the cheque-in message that you received.
Choose the URL included in the text.

Send a check-in message

Launch the FamilyWhere Android app and selectCheck In.
Enter the recipient and message content.
SelectShip.

Landmarks

Create Landmark via Android

Open the FamilyWhere app.
Navigate on the map using finger pinches and swipes to find the location where y'all desire the landmark.
Touch the spot on the map where you want a landmark and hold for two seconds, then lift up your finger.
Select Add together a identify.
Enter landmark proper noun, then select OK.

Notation: The Landmarks pick from the master card offers a Create Landmark pick that allows creating a landmark by inbound an address, but this option currently rejects many residential addresses. A landmark must be created if the 'You must enter a valid address. Double-check the address and try once more.' fault bulletin is received.

Create Landmark via My T-Mobile

Log in to My T-Mobile.
Choose your proper name.
SelectProfile > Family Controls > FamilyWhere > Create a Landmark.
Enter landmark address and name.
SelectSalvage and create.

Android x Location Accuracy Improvement: Setting Change

Location precision when locating newer Android devices tin can exist improved by irresolute a device setting from the default. The setting must exist changed on the located device, not the device you are locating from.

Change settings

The path to change the setting varies by device manufacturer:

Samsung: Go to Settings > search for Service > select Service Provider Location > set to Allow All The Time
Google: Go to Settings > Location > App Permissions > … > Prove Organization > Carrier Location > set to Permit All The Time
OnePlus: Go to Settings > search for Carrier > select Carrier Location Access > gear up to Always Permit
Motorola: Go to Settings > Location > select Carrier Location Attribution > turn On
LG: Go to Settings > search for Carrier > select Carrier Location Permission > select Permission Setting > set to Allow All The Time

Devices that require the settings alter above include:

Samsung Galaxy A71 5G
Samsung Milky way Note x 5G
Samsung Galaxy S10 Lite
Samsung Galaxy S20 5G
Samsung Galaxy S20 Ultra 5G
Samsung Milky way S20+ 5G
Samsung Z Flip 5G
Google Pixel four
Google Pixel iv XL
OnePlus 7T
OnePlus 7T Pro 5G
OnePlus viii
Motorola Chiliad Fast
Moto East
Moto G8 Power
Moto G8 Stylus
LG Aristo 5
LG Stylo vi
LG V60 ThinQ

Canceling your subscription

Get to My T-Mobile and log in to your account.
ChooseMy account.
Select Profile.
ChooseFamily Control.
Select FamilyWhere.
SelectSettings.
Under Settings select Unsubscribe from FamilyWhere.
Select Unsubscribe.

If you lot're running into problems with this app, bank check out our troubleshooting tips.

FAQs

Can T-Mobile FamilyWhere® find a lost or stolen phone?

Yes, if the phone is turned on and in service, y'all can apply T-Mobile FamilyWhere® to find it. Keep in mind that if your lost or stolen phone does not have GPS or if it does have GPS, but is non in clear view of the heaven, your location may be reported equally a wide area.

Why don't I e'er get a location?

T-Mobile FamilyWhere® uses GPS and other network technologies to obtain locations. GPS location can be very accurate if the telephone can "see" the GPS satellites. If the phone is indoors or in a place where it cannot directly see the GPS satellites, the organization automatically uses alternative location technologies. In these cases, you may receive a location with an accuracy of a few hundred yards or more. iOS devices e'er employ these alternate location technologies. When you lot asking a location you lot will be given the best possible location fix given the weather condition.

In some situations, T-Mobile FamilyWhere® will not be able to locate a phone. The nearly common reasons are:

The phone that you are trying to locate is deep within a edifice or auto.
The phone is surrounded by tall buildings, hills, or copse.
The phone is powered off.
The telephone'southward battery has run out.
The phone is not in T-Mobile network coverage.
Service on the detail line/number has been terminated or suspended.

In these cases, T-Mobile FamilyWhere® volition tell y'all that the phone was not able to be located.

Do I need a text messaging plan?

A text bulletin plan is not required to use T-Mobile FamilyWhere®. Even if y'all take text messaging turned off, you lot can yet subscribe and employ the service.

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Source: https://www.t-mobile.com/support/plans-features/t-mobile-familywhere-app